Frequently Asked Questions
Everything you need to know about your next timeless piece.
Are your watches covered by a warranty?
Yes, every timepiece purchased from our store comes with a comprehensive 2-year international warranty covering manufacturing defects and movement issues.
How should I maintain my mechanical watch?
To ensure longevity, we recommend servicing your mechanical watch every 3 to 5 years. Avoid exposing it to extreme temperatures and strong magnetic fields.
What is your return policy for luxury watches?
We offer a 30-day return policy. The watch must be in its original, unworn condition with all protective films, tags, and original packaging intact.
Is international shipping available?
We ship worldwide via insured express couriers. Shipping times vary by location but typically range from 3 to 7 business days.
Are the watches water-resistant?
Water resistance varies by model. Please check the specific ATM rating on the product page. We do not recommend wearing leather straps in water.
How can I verify the authenticity of my watch?
Every watch we sell is 100% authentic and comes with an official certificate of authenticity, original serial numbers, and the manufacturer's documentation.